Too bad they aren’t that efficient when it comes to lost luggage. Update to this story.
Via Fox News:
Employees at Denver International Airport found – and took care of – a fish that Southwest passenger, Lanice Powless, was forced to leave behind last week.
In a statement to Fox News, Denver International Airport said staff members discovered the fish and turned it in.
“The fish was found on concourse C at the airport last week by an airport employee and turned in to an information booth (as is common with lost and found items),” the statement read.
Last week, Powless, a University of Colorado student, was flying to California from Denver International Airport when she said a Southwest Airlines employee informed her that she would not be allowed to bring her pink beta fish, Cassie, onboard with her.
Though Powless said she had brought Cassie onto flights before and was not hassled about it and, according to the TSA website, live fish are allowed on board as carry-on luggage, Southwest Airlines does not let passengers bring on animals other than small cats and dogs.
Desperate, Powless said she asked a gate agent if she could leave her fish at the counter so a friend could come pick him up in a half an hour. However, the agent allegedly denied her, leaving Powless to start asking random passengers on other airlines if they wanted to care for the beta.
Though Powless initially said she found someone on another airline who agreed to take her fish, apparently that passenger got cold feet and left the fish in the concourse of the airport.
After the airport employee found the fish, airport staff wrote a letter on behalf of Cassie, to show Powless that her beloved fish was doing all right.