It all flows down from the top.
Facebook announced Monday it was sending employees out for retraining and would discontinue some of its practices as it sought to defend itself against charges of political bias against conservatives.
The online giant denied that it’s shown “systematic political bias,” but admitted employees played a bigger role than previously acknowledged in determining what news is highlighted in the trending topics section.
Facebook also acknowledged that it couldn’t rule out the possibility that rogue employees unintentionally discriminated against conservative stories or even acted with malice in “isolated improper actions.”
In one instance Facebook rejected a story this year about the opening of the annual Conservative Political Action Conference — the largest gathering of right-wing activists in the country. Facebook says that was likely because there were already enough stories about the Republican presidential primary. But the company said since it allowed CPAC posts in 2015, and covered other parts of the 2016 conference, there wasn’t any discrimination.