Trader Joe's

They played “Under My Thumb” over the loudspeakers? Oh the humanity!

Via AlterNet:

Last Friday evening, I was shopping for food at the packed Trader Joe’s on Sixth Avenue in New York. I like shopping there. The prices are pretty good, the employees friendly, the store inviting.

As I was standing in line, I heard the jaunty marimba of the Rolling Stones’ 1966 smash hit, “Under My Thumb.” We’ve all heard the song 1,000 times — it’s a very catchy tune, from a talented, superstar band. But it also features lyrics that are not exactly friendly toward women. As I listened, I thought about how the song plays in the wake of Elliot Rodger’s killing spree, fueled, as the killer explained in a lengthy manifesto, by his rage against women and desire to control them.

We’ve been wringing our hands, asking how young men can become so hostile and eager to dominate to women. Well, isn’t it because our culture feeds them the message at every turn, even in the most mundane settings? What does it mean that degradation of half the population is considered appropriate background noise to everyday life? […]

decided to ask Trader Joe’s this question. Just so they would know I wasn’t making things up, I printed out the lyrics to “Under My Thumb” and brought them into the store with me. I was directed to a young man named Kyle Morrison at the manager’s station, to whom I explained in friendly terms that I was a frequent shopper and that I had heard a song playing over the sound system which, in the wake of the Elliot Rodger killing spree, made me feel uncomfortable. I told him the name of the song, and offered him the paper with the lyrics.

Without looking at the page, Morrison’s first response was to tell me rather smugly that art was a matter of interpretation. I asked him to read the lyrics, and let me know how he interpreted them. He said he didn’t have time, so I read off a few for him.

“Do you think those lyrics are offensive to women?” I asked.

He looked uncomfortable. “It’s just like the radio in your car,” he argued. “There are all kinds of songs playing on different stations.”

“But it’s not like the radio in my car. I can turn that off.”

Morrison hemmed and hawed, explaining that Trader Joe’s playlists were “edited for appropriateness.” Yet he also admitted that probably a lot of the songs were “racist, sexist, and misogynistic.”

“So why are you playing them?”

Flustered, Morrison said he had no control. The music was up to “corporate.” If I was in the store and the song was playing, I could ask him to turn it down. That was all he could do.

When I asked how to get in touch with “corporate,” Morrison gave me a card printed with the name of the store “Captain,” Justin Matthews, two phone numbers, and an uplifting message that Trader Joe’s had a mission to provide “the highest quality of customer satisfaction delivered with a sense of warmth, friendliness, fun, individual pride and company spirit.”

I went home and called both numbers, and was told that Captain Justin Matthews could not be reached at either. I did manage to reach Trader Joe’s customer service department and spoke to someone named “Nicki” (she refused to give her last name), who told me robotically that the music lists were set and Trader Joe’s would not change them.

“Even if they are offensive to women shopping in your stores?” I asked. “No one ever complains,” she said curtly. “I’m complaining,” I replied. She thanked me for my feedback and promised to pass it on. “To whom?” I asked. “To the store manager,” she said. The one who could not be reached.

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HT: Moonbattery

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