Coinciding with a massive new ad campaign.
Via LA Times:
California’s enrollment website for Obamacare coverage was restored Monday after a five-day outage due to software problems.
The online troubles frustrated many consumers, enrollment counselors and insurance agents who wanted to use the Covered California website. The state had been signing up more than 7,000 people per day, on average, in February.
The online enrollment system went down late Wednesday and the state continued to work on it throughout the weekend.
In a statement, Covered California attributed the website problem “to a software malfunction that occurred during a planned maintenance update on Sunday, Feb. 16.”
The prolonged outage came at a bad time for the exchange as it tries to persuade more uninsured people to enroll before the March 31 deadline. Covered California launched new TV commercials and radio ads last week.
Sheila Kern of West Los Angeles tried applying online beginning in the middle of last week. Then she had trouble finding the names of local enrollment counselors on the state website.
“It was beyond outrageous. The entire website was basically down,” Kern said.