This is a smart woman, she knew she wasn’t going to get answers from him, so she went out and got them for herself, and found even more problems on the site in the process.
Update to this story.
Via WFB:
Following his State of the Union address, President Obama hosted a Google Hangout in an effort to reach out to Americans and answer any questions.
Mother Rebecca Stewart was present on the hangout. She explained to President Obama that she had spent days on the phone struggling with Obamacare and asked what he was doing to remedy the situation.
President Obama promised her: “What I’ll do first, right away, is make sure that somebody out of here, this White House, calls you directly. I promise you not only will they be competent but it will be the right answer.”
Fast forward two weeks and Stewart, whose ten year old son might not be able to see a specialist because of Obamacare, says that not only has she not received any answers regarding her troubles navigating Obamacare, but also says that she has been the one to notify the Kentucky State Health Exchange of serious errors on their website.
Stewart told Elisabeth Hasselbeck on Fox and Friends that while she has heard back, she does not feel like she has been adequately helped directly from the White House. She says she has only received answers because of her own efforts, which began with contacting the Children’s Hospital and informing them of inconsistencies.