The cluster*ck to end all clusterf*cks.
Via Jim Geraghty:
Every time you read a news story, column, or commentary about Obamacare that begins, “Now that the web site is fixed” or “Now that the site is working,” laugh a bit. They’re using “not crashing for users” as a synonym for “fixed” or “working,” but there’s a lot more that the site has to do — and it still isn’t.
Today’s Washington Post features Julie Bataille of the Department of Health and Human Services’ Centers on Medicare and Medicaid Services, explaining that the computer system is still not working correctly for administrators who need to process paper applications.
First she states that
some of the 50,000 to 60,000 [paper] applications have not been completed because consumers did not provide all of the required information, and workers from the outside company, Serco, have been unable to reach them by phone to fill in the blanks.