They are well over $600 million and this is the best they can do? Virtual waiting rooms?
Via CNS News:
The Obama White House offered an upbeat assessment Monday on its efforts to fix the broken healthcare.gov website: “The last I heard from CMS (Centers for Medicare and Medicaid Services), is that we are — we continue to be on track to meeting the goals that we established for ourselves and established for the website on November 30th,” spokesman Josh Earnest told reporters on Monday.
He said the website is moving faster, with pages now loading in less than one second, compared with six-to-eight seconds when the website first went live. He also said the website’s “error rate” is now below one percent, compared with 6 percent earlier.
By the end of the month, the website “should be able to handle 50,000 concurrent users,” Earnest said, up from the 20-25K it is currently handling. And if you’re not one of them, you can wait in line:
“The other important development that’s gotten a little bit less attention is they have also put in place a queuing system so that if there are more than 50,000 people trying to use the website, individuals can choose to receive an email from CMS when the traffic on the website has been reduced, and that email will basically give them a link, and if you click on the link you can jump to the front of the line to access the website.
“So that would be a way for us to better manage the flow of traffic to the website. It also will significantly enhance the consumer experience on the website,” Earnest said.