Thankfully they ignored his warnings and went ahead with it anyway.
(Reuters) – Almost three months before the botched launch of HealthCare.gov, a U.S. health official expressed frustration with a main contractor working on the website, fearing quality assurance issues could “crash the plane at take-off,” according to government documents obtained by Reuters.
The documents were released by Republican investigators with the House of Representatives Energy and Commerce Committee. Republican lawmakers, who have consistently sought to undermine President Barack Obama’s signature health system overhaul, are probing the law’s disastrous rollout.
Two series of internal emails in July between officials at the Centers for Medicare and Medicaid Services (CMS), including HealthCare.gov project manager Henry Chao, describe struggles with contractors, staff shortages and software problems long before the federal healthcare website crashed on its October 1 launch and threw the rollout of Obamacare into political turmoil.
In a July 16 email sent ahead of a meeting with then-prime contractor CGI Federal, Chao describes the agency’s low confidence level in the project work, from constant struggles with releases to changing delivery dates and poor quality assurance on software.