Via Washington Examiner:
Spam filters, overflowing browser histories and web caches on the computers of Americans trying to sign up for Obamacare are now being cited for why consumers can’t complete their applications for federally-sanctioned health insurance.
In an new blog post and webpage, the Obamacare fix-it team said that they are tracking down those who tried but failed to sign up over the past six weeks to urge them to try again.
In some cases, however, the team said that account confirmations are getting caught in spam filters.
“If you haven’t received your account verification email, check your inbox and your spam folder for an email from us with the subject line ‘Marketplace account created,” said the a new tip page on healthcare.gov.
Another tip suggested that Americans take better care of their computers and clean out their cache if they want Obamacare’s HealthCare.gov site to work best. “If pages appear to load slowly, please be patient. Sometimes, it helps to clear out the web browser’s history and cache, close the browser completely and try again,” said the website.