Failure abounds.

CHAPEL HILL, N.C. – It’s been one month since the rollout of Obamacare, but problems persist as Healthcare.gov is still struggling to stay online.

The public’s problems in trying to deal with the troubled Health Insurance Marketplace website aren’t the only problems plaguing the system. WNCN Investigates learned the state’s largest insurer has experienced a number of problems with the system

Blue Cross Blue Shield has more than 3.7 million customers in our state, but internal emails obtained by WNCN show that as of last Friday, only one person had enrolled for health insurance through the Exchange and that person hasn’t paid.

Without payment, enrollment means nothing because the customer is still not officially in the system.

Part of that payment issue may come from the government’s technical problems. Blue Cross Blue Shield emails indicate the “payment re-direct option” on the government servers isn’t working.

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