11:42am – Yarmuth says people who suffered from ACA should be treated skeptically
11:41am – Yarmuth of KY says KY had 647 million people access their healthcare exchange site lol
11:40am – Andrew Slavitt says he tried to register on Healthcare.gov when it was live and he was unable to retrieve an activation e-mail.
11:35am – Henry Chow from CMS made decision to force citizens to register in order to see plan prices.
11:31am – Schakowsky accuses Republicans of “Congressional Malpractice”
11:18am – CGI Federal cannot provide information on how many users have accessed the website because their contract with CMS prohibits them.
11:10am – Ms Degette – “Privacy concerns about website are a specter, privacy doesn’t matter since no HIPA information is passed to the website”
11:03am – End-to-end testing (the complete website) did not occur till the last two weeks in September ….
11:01am – It appears that CMS has privacy agreements with contractors to not disclose portions of the process, data and source code?
11:00am – Ms Campbell: More problems have come up, working on fixes
10:54am – Mr Slavitt: We will take complete accountability for any and all failures of Healthcare.gov which result from our products.
10:53am – Ms Campbell: The failures of healthcare.gov are more than just CGI federal’s problem. Multiple components failed.
10:51am – Website locked up and crashed after 2,000 users simultaneously connected to it to apply.
10:48am – Engel: Even if a program gets off to a rocky start it does not mean we have to jump to conclusions about it’s long-term success; compares ACA failures to early failures of Medicare Part-D expansion.
10:47am – Engel: NY 174,000 applications (no statement on how many have enrolled)
10:44am – Engel: Republicans shut down government down to kill ACA, maybe they should work with us to improve it. Its more important to help Americans access the system, less important to find out who is responsible for problems.
10:43am – Mr Slavitt: our company did not see end-to-end testing until a few days before the launch of the site
10:42am – Integrated system was not tested until the last two weeks of September. CGI reports to Peter O, Michelle Snyder at CMS.
10:39am – Mr Slavitt says he will provide names of people at CMS who he reported to on bugs
10:38am – Ms Campbell: Our portion (CGI Federal) of the testing on what we did work.
10:37am – Representatives from CGI Federal silent through question, did not offer real answer
10:35am – Eshoo asks why this website can’t handle concurrent volumes of traffic like eBay, Amazon and Proflowers; what kind of testing was done on this site?
10:28am – No health information is provided as part of this process, don’t let GOP scare you away from ACA and Healthcare.gov
10:25am – Mr Pallone erroneously says over 30,000 people have applied for coverage through the exchanges in NY.
10:23am – Mr Pallone HIPA does not apply to Healthcare.gov and ACA
10:23am – Mr Pallone calls the process a monkey court; says he will not yield his time.
10:21am – Blackburn who decided to add that to the source code? Ms Campbell: I cannot tell you that
10:18am – Ms Campbell says she is aware of statement that says users have no privacy on Healthcare.gov in source code, says it was the choice of Center for Medicaid and Medicaire.
10:18am – Mr Barton asking about license agreement in source-code that says persons using the website have no expectation of privacy
10:16am – Dingell says we can work together on Healthcare.gov and ACA and Congress has the duty to work together and fix the site.
10:14am – CGI Federal obtained question through competitive bidding process. CGI conducted testing prior to Oct 1st.
10:13am – Dingell reading document into record stating a constituent of his makes only $12/hour and needs the website regardless of bugs.
10:12am – unsuccessful/successful logs are kept by all partners. CMS says it will not hand over access/error logs without discussion first.
10:10am – Mr Lau: Data physically stored/collected is scanned/converted to electronic images and the image is destroyed. Electronic images are kept in database and kept until key-entered; retained 30 days.
10:09am – 80-100 servers passing information to/from the cloud (Answered by Ms Campbell)
10:08am – 2,000 people have access to direct access to database
10:07am – Mr Slavitt: Doubled capacity of registration tool
10:05am – Ms Campbell: These types of problems are common in the marketplace, you fine-tune and continue to improve time after time.
10:03am – Ms Campbell: Five million lines of code do not have to be re-written. Day of day improvements. Continuing to run queries against datbase, reviewing system logs, fine tuning servers, analyzing code for anomolies
10:02am – Henry Waxman: Republicans wrong, healthcare cheaper today than ever. Costs not skyrocketing.


