Sacrificed at the altar of political correctness.
Starbucks announced a new policy Saturday that allows anyone to occupy the coffee shop or use the store’s facilities, even if they don’t buy anything, but many are left to wonder if it’ll have a negative impact.
The “Third Place Policy” maintains that employees should consider anyone who enters Starbucks space, including restrooms, cafes and patios, a customer “regardless of whether they make a purchase,” the company said in a statement.
“We are committed to creating a culture of warmth and belonging where everyone is welcome,” Starbucks said.
Customers using the space must still follow a set of general guidelines, which requires them to use spaces as intended, be considerate of others, communicate with respect, and act responsibly, or they might be asked to leave.
This policy comes after the company faced intense scrutiny and backlash when two black men were arrested at a Starbucks in Philadelphia.[…]
But the resulting Third Party Policy is being called into question by both customers and employees alike, who wonder what impact it’ll have on stores, specifically in urban locations.
In a Starbucks subreddit, people are voicing concerns that the new policy will lead to stores being filled with homeless people and drug users. One user who claims they work at a Chicago Starbucks wrote that a homeless person using the bathroom got into a fight with a customer and police requested to see the store policy before taking action.
“This is exactly the kind of behavior that I fear will drive all the regular customers away, at least from urban locations. Opposing racism is nice and all, but it is not the responsibility of Starbucks to resolve all urban problems at one location let alone turn its stores into homeless drop-in centers,” another user wrote in response.
On another thread debating the new policy, a Starbucks customer expressed similar concerns. “I can’t see how this will work in urban areas with large homeless/mentally ill populations… I just worry about how many employees will be put in danger (or get fired) until this happens,” the user wrote.
Someone claiming to be an employee who works at a store in the loop in Chicago said they hate the new policy because the store bathrooms have turned into a hub for drug activity. “We haven’t been allowed to change our bathroom codes since April. So almost all the junkies and homeless people know the code now. About once a week we find needles, drug baggies, blood all over the toilet or walls,” the user wrote.